Aftermarket Key Account Sales Rep - Biopharma

Walpole, Massachusetts Permanent USD85,000 - USD90,000 per year View Job Description
With 8%+ organic sales growth over the past decade and a strong aftermarket portfolio, they are now looking for a new Aftermarket Sales Representative to help grow and support existing customer relationships in the biopharma segment. The role emphasizes client retention, service contract renewals, and consultative upselling to existing accounts.
  • Drive the promotion and sale of service contracts and post-purchase solutions.
  • Join $600M Life Science Innovator - Aftermarket Sales with all existing accounts

About Our Client

Our client is a global leader in analytical instrumentation, empowering scientists and biopharma innovators with precision tools for cell line development, cryopreservation, osmolality testing, and microbial quality control. Their cutting-edge solutions enhance productivity, ensure data integrity, and accelerate critical decision-making across laboratories worldwide. The company is committed to advancing science through reliability and performance.

Job Description

  • Own the full sales cycle: prospecting, qualification, virtual demos, quoting, negotiation, and closing.
  • Achieve or exceed sales goals for aftermarket services within the assigned territory.
  • Initiate outbound engagement strategies to build interest and secure follow-up meetings.
  • Apply consultative selling approaches to align service offerings with customer workflows and technical requirements.
  • Maintain organized records and forecasts using CRM tools.
  • Collaborate closely with marketing and product teams to align messaging and strategy.
  • Attend and support regional or national trade shows and events as needed.
  • Develop productive relationships with procurement and technical contacts to ensure a smooth buying process.
  • Proactively manage customer accounts, addressing concerns and coordinating internal support when necessary.
  • Provide feedback to internal teams regarding market trends, competitive activity, and emerging customer needs.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Minimum of 2 years in sales; experience in technical or scientific sales preferred.
  • Bachelor's degree in a science, healthcare, or business-related discipline, or equivalent experience.
  • Excellent communication skills (written and verbal), with comfort presenting to both technical and non-technical audiences.
  • Strong organizational and time management abilities.
  • Proficiency in CRM platforms and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Ability to travel within the assigned territory.
  • Valid driver's license required.

What's on Offer

  • $85,000 - $90,000 base salary
  • Annual bonus, based on individual performance
  • Healthcare, vision, dental insurance
  • 401K with 4% match
  • PTO, company holidays, sick days
Contact
Megan Floor
Quote job ref
JN-052025-6752735

Job summary

Sector
Sales
Sub Sector
Account Manager
Industry
Healthcare / Pharmaceutical
Location
Walpole
Contract Type
Permanent
Consultant name
Megan Floor
Job Reference
JN-052025-6752735
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